This web site and its contents are subject to copyright under the laws of Australia. The copyright is owned by Buchanan Turf, or in the case of some materials, third parties The information appearing on this site is for preliminary and general information only, and is not to be relied upon as being complete, accurate, or up to date and is subject to change.
This website contains links to third party sites. Buchanan Turf is not responsible for the content of any other site accessed via the Buchanan Turf site; that information is the responsibility of the site owner, and Buchanan Turf has no control over it. Links to other sites are provided for convenience only and do not represent any endorsement by Buchanan Turf of the products offered by the site owner.
In compiling the information contained in, and accessed through this website, Buchanan Turf has sought to ensure that the Information is correct and current at the time of publication but takes no responsibility for any error, omission or defect therein.
General trading terms and conditions for Buchanan Turf trading as Buchanan Turf are detailed below. They are provided for information purposes and are effective as of 17th September 2009.
These policies have been established to provide a consistent and clear framework within which Buchanan Turf will transact business with its customers. It outlines roles and responsibilities within the purchasing process, and provides a formal avenue for resolution of any issues that may arise.
Policy Changes or Updates:
Changes to these policies will be published via this web site, and as the current policy at time of purchase will apply, returning customers are required to check for updates upon each new purchase. We may modify or withdraw this policy at any time, by providing 7 days notice published via this web site.
Definitions:
"Buchanan Turf / Us / We / Our" refers to Buchanan Turf and any of its authorized employees. Contractors or third party associates are not covered by this classification. "You / Customer / Client" refers to any person accepting services, free or paid, from Buchanan Turf.
Conditions of Purchase:
On purchasing any product or service from Buchanan Turf, you are deemed to have understood and agreed to the following conditions of purchase:
 The information you provide us during the purchasing process must be true and accurate. |
| You must not misrepresent yourself in any way to Buchanan Turf, this includes reporting a false billing address or using another persons credit card without authorisation. |
| All purchases are processed in Australian dollars. |
| Australian customers will be charged an additional taxation rate of 10% GST. |
| You agree that the product or service purchased will not be used, either directly or indirectly, in support of any activity that is deemed illegal under Australian law. |
| The product will not be used in the direct or indirect support of any illegal organisation as defined by the Australian government. |
| You have read, understood and agree to abide by the 'Buchanan Turf Trading Terms & Conditions' as described at time of purchase. |
| While Buchanan Turf will retain your access details or product information securely, you are ultimately responsible for the storage and preservation of this information. |
| Customers are responsible for their own additional tax obligations in relation to the purchase. |
Dispute Resolution Procedure:
We prefer to keep our dispute and complaints handling policy as simple as possible. We operate on the principle of honesty and fairness. Our focus when dealing with disputes or complaints is on producing a result that will satisfy all concerned.
If you have a complaint, you will be refreshed by our willingness to work the issue through to a reasonable conclusion. All we ask is that you remain fair and objective yourself, and we will work to resolve the issue until you are satisfied.
Price Variation & Currency:
All purchases are billed in Australian dollars and the customer is responsible for any currency exchange or taxation implication this may have upon them.
Buchanan Turf may vary pricing at any time without liability. Whilst Buchanan Turf endevours to keep prices listed on the website up to date, they take no repsonsiblity for outdated content, errors or omissions.
Online Services Liability
Buchanan Turf will make every reasonable effort to ensure quality and security in the delivery of its online services. This involves the regular review and auditing of our handling and distribution processes. Additionally, we will ensure that security methods are as comprehensive and controlled as reasonably possible. There are, however, some circumstances under which Buchanan Turf cannot extend this control. In such cases the customer agrees to hold Buchanan Turf and its representative immune to any liability or damage that may arise. These circumstances include:
| A deliberate and successful attack upon Buchanan Turf security or data storage facilities resulting in data loss, partial corruption, electronic virus transmission through our systems or exposure of customer information. |
| An illegal or malicious act that results in data loss, electronic virus transmission through our systems or exposure of customer information. |
| Any accident outside Buchanan Turf's reasonable control that results in data loss, electronic virus transmission through our systems or exposure of customer information. |
| Any act of war, act of terrorism, civil disturbance, natural event or legal enforcement that negatively impacts the customers dealings with Buchanan Turf. |
| Third party negligence that results in data loss, electronic virus transmission through our systems or exposure of customer information. |
| Any violation of a customers privately held third party contracts or agreements. |
Protection of Intellectual Property:
You agree not to reproduce, copy, imitate, distribute or on sell any information/images/data/concepts/products contained on this site or in any Buchanan Turf supplied collateral. Web site design often requires stock images from a third party library. You agree to hold Buchanan Turf immune to any liability for the incorrect use of these images.
Contact Information:
If you have any questions concerning this policy please contact us on 02 4930 0159.
